PersonalInformationmeansanyinformationthatmayresultintheidentificationofanindividual,likefull name, email address, mobile number etc. Non-Personal Information means any information that does not result in the identification of anIndividual.
Sensitive Personal Data:
SensitivePersonaldatareferstotheinformationofapersonthatismoresensitiveinnatureincludingbut not limited to passwords, financial information namely bank account, biometric information,etc.
We are committed to protect the privacy of personal information shared by you either through online or offline and/or any personal information which may be collected by us, affiliated entities, subsidiaries, our employees/representatives, external mentors/experts, agents/agencies, our server from the User’s browser.
Collection of Personal Information:
The personal information pertaining to your identity and demographics shall be collected by us for enabling us to provide better services to you.
Usage of your Personal Information:
Any of the information we collect from you may be used in one of the following ways:
To personalize your experience -Your information helps us to respond to your individual needs in a betterway.
To verify your identity as per applicablelaws
To improve your experience with our website -We continually strive to improve our website offerings based on the information and feedback we receive fromyou
To improve customer service-Your information helps us to respond to your service requests and support needs more effectively
Toadministeracontest,promotion,survey,orothersitefeature–Weshallreach outtoyouwhen we are conducting any contests or surveys. You may opt out if you do not wish to beincluded
To send periodic emails, SMSs & WhatsApp messages -The email address or mobile number that you provide may be used to send you information, respond to inquiries, and/or other requests or questions.
To keep you informed about our new products or services unless you unsubscribe to ouremails
To carry out research and analysis to study customer use and experience on an anonymous or personalized basis
Other usages that you may consent to including WhatsApp for Business
Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested. We may, however, share personal information to Muthoot Pappachan Group companies, for providing better services to you, if you expressly consent to doso.
Acknowledgment of the User:
You acknowledge that you are completely aware about the potential risk of data/privacy breach and hereby confirms that you shall be solely liable for any unauthorized disclosure/breach of personal/sensitive personal information, etc. and any direct/indirect losses suffered. Hence, you shall exercise utmost caution to ensure that your information is NOT shared/stored/made accessible through:
(a) any physical means with or without your knowledge (disclosure to any person/third party; etc.)or
(b) through any electronic means, by exercising the following precautions/safety measures:
You shall always check if “https” appears in any website’s address bar before making any online transaction, to ensure that the webpage is encrypted.
You shall avoid using third party extensions, plug-ins, or add-ons on the/your web browser, as it may result in the risk of tracking or stealing of personal details.
You shall always type the information and not use the auto-fill option on web browser to prevent the risk of storage of my personal/sensitive personal information.
You shall NOT access darknet, unauthorized/suspicious websites, suspicious online platforms, downloading applications from unreliable sources.
You shall ensure to disable cookies before accessing any domain/website, to ensure that your personal information is not tracked by any third party, unless otherwise consciously permitted by you by accepting the same, for which, you are solely responsible for the consequences thereof.
You shall NOT respond to any generic emails from an unknown/unidentified source.
You shall always verify and install authentic web/mobile applications from reliable source onUser’s computer/laptop/tab/ipad/smart phone or any other electronic device.
You shall NOT to access any unidentified weblinks, bitly link or any other electronic links shared over electronic platform (such as email, sms, social media, websites).
You understand and acknowledge that :
a) The questions you submit on the website will be shared with our employees/representatives, external mentors/experts, affiliates,partners, service providers, individuals, andother organizations based ontheir relevant areas of expertise in order to receive responses to your questions. The questions may also be edited and modified before they are processed further and also before they are published with the answers on the website.
b) We or our employees/representatives, external mentors/experts, affiliates, partners, service providers, individuals or organizations who are part of this initiative have the discretion to either develop a response to your question or not. They may respond to those questions that are valid and also most relevant and hence may screen out the remaining questions.They may not respond if for e.g. the question has already been answered and published, the question submitted contains any content deemed objectionable/inappropriate by them, if the question submitted is not relevant to the #RestartIndia forum, if they do not have the right expertise to comment on it or for any other reason as applicable. The questions submitted by you may also be deleted at the discretion of our employees/representatives, external mentors/experts, affiliates, partners, service providers, individuals or organizations who are part of this initiative in case they are foundto be invalid or irrelevant.
c) A question once submitted to the website will be retained and processed further for response, review of the response and editing of the response as applicable. It cannot be automatically retracted once submitted. Any retraction request should be made in writing to this email address and the team will address the same appropriately
d) These responses to questions and any allied information as well as other content on the website like videos, workshops, webinars, resource links provided are opinions and a consolidation of research, trends and opinions shared by our employees/representatives, external mentors/experts, affiliates, partners, service providers, individuals or organizations partnering on this initiative who are sharing guidance, suggestions and recommended solutions basis their best judgement and as a result of their years and depth of expertise in respective industry or functional areas. You choose to use the information on the website, specific question responses or follow the advice given or solutions recommended at your own risk and you will not hold liable for these responses either of user our employees/representatives, external mentors/experts, affiliates, partners, service providers, individuals or organizations who are directly associated with #RestartIndia website or invited by us and all those who are associated with the #RestartIndia website and initiative.
e) The questions you ask and the response that is developed for the same will be uploaded on the #RestartIndia website as a public information for viewing along with your full name and city by anyone who visits the site.
f) As part of the experience, you will receive WhatsApp messages and emails from #RestartIndia to acknowledge your engagement, confirm your request, inform you that your question has been answered and any other reasons as applicable.
g) We collect the information or questions or content that you post on #RestartIndia website, including your questions, answers, photos, and comments. Unless otherwise you post certain information or questions or contents anonymously, your information or questions or content, date and time stamps, and all associated comments will be publicly viewable on the #RestartIndia website, along with your name. This also may be indexed by search engines and be republished elsewhere on the Internet
Protection of Personal Information:
We implement a variety of security measures to protect your personal information from unauthorized access or disclosure. Further our employees who have limited access to your personal information are bound by Non-Disclosure and Confidentiality Policies. You will appreciate the fact that no method of transmission, whether in physical form or over the internet, or method of electronic storage is 100% secure and maybe subjected to unintentional risks, due to reasons beyond our control.
Disclosure of Personal Information:
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties comply with applicable laws and agree to keep this information confidential.
Your Personal Information may be transferred to outside parties under following circumstances: We may share the personal information with other Group Companies or other trusted entities or agents or representative who act on our behalf to call and communicate with you about products offerings through Telephone/ Mobile/ SMS/ Email/ Whatsapp.
We may share the personal information with the statutory and/or regulatory authorities, government institutions where required for compliance with legal requirement.
We may use the personal information to respond to court orders or legal process to establish or exercise our legal rights or defend against legal claims.
We may share the personal information inorder to investigate, prevent, or take action against any illegal activities, suspected fraud, or as otherwise required bylaw.
We may share the personal information in order to protect or enforce our rights andclaims.
Retention of Personal Information:
We will retain your Personal information for as long as necessary to provide you the services, or for complying with our statutory/regulatory obligations, resolving disputes, defending the claims, and enforcing our policies.
In case if you may want to share your concern, we welcome you to easily reach out to us through multiple contact optionsdisplayedonthe #RestartIndia website.